1. About Us
The Awakening Spirit (“we”, “us”, “our”) operates the website www.theawakeningspirit.co.uk (the “Site”). Email: info@theawakeningspirit.co.uk
By accessing or using our Site, you agree to these Terms & Conditions.
2. Use of the Website
You agree not to use the Site for any unlawful purpose or in any way that may harm our business, interfere with the Site’s operation, or infringe on the rights of others.
We reserve the right to modify or withdraw any part of the Site without notice.
3. Products & Descriptions
We aim to ensure all product descriptions, images, and pricing are accurate. However:
- Colours may vary depending on your device
- Sizes and measurements may be approximate
- We reserve the right to update product information at any time
If an error occurs, we may cancel or amend an order where necessary.
4. Pricing & Payment
All prices are listed in GBP (£) and include applicable taxes at the checkout unless stated otherwise.
We accept payments through trusted third-party providers including:
- Shopify Payments
- PayPal
- Stripe
Your payment information is processed securely by these providers. We do not store card details.
5. Order Acceptance
When you place an order, you will receive an email confirmation. This does not constitute acceptance. Your order is accepted only when we dispatch the goods.
We may refuse an order if:
- The product is unavailable, Payment cannot be authorised
- There is an error in pricing or product information
- We suspect fraudulent activity
6. Shipping & Delivery
Delivery times are estimates only. We are not responsible for delays caused by couriers, customs, or events outside our control.
Full details are provided in our Shipping Policy.
7. Returns, Refunds & Cancellations
Your rights are protected under the Consumer Contracts Regulations 2013.
You have the right to:
- Cancel your order within 14 days of receiving your items
- Request a refund within this period
Items must be returned unused and in their original condition.
Exclusions:
- Personalised or custom items
- Digital products once downloaded
- Perishable goods
Full details are provided in our Refunds & Returns Policy.
8. Intellectual Property
All content on the Site—including text, images, branding, logos, and product descriptions—is owned by The Awakening Spirit or licensed to us.
You may not copy, reproduce, distribute, or use any content without our written permission.
9. Limitation of Liability
We are not liable for:
- Losses not caused by our breach/Business losses (e.g., loss of profit, revenue, or data)
- Events outside our reasonable control
Nothing in these Terms limits your rights under UK consumer law.
10. User Accounts
If you create an account:
- You must keep your login details secure
- You are responsible for all activity under your account
- We may suspend or terminate accounts that breach these Terms
11. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy and UK GDPR.
12. Third-Party Services
Our Site may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.
13. Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on this page.
Continued use of the Site indicates acceptance of any changes.
14. Governing Law
These Terms are governed by the laws of England & Wales. Any disputes will be resolved in the courts of England & Wales.
15. Contact Us
For questions about these Terms: Email: info@theawakeningspirit.co.uk Website: www.theawakeningspirit.co.uk